Frequently Asked Questions
How do I make a booking?
The quickest way to contact us is by email. Please remember to include your wedding date (and year), styling location, ceremony time and details of how many people require hair styling.
How do I secure the date?
To secure a wedding date we require a £50 holding fee.
Do you offer makeup?
We are no longer offering makeup services on new bookings that are booked in after this date 22/05/21.
If you would like us to recommend a professional makeup artist local to you please just ask, we are happy to do so.
What will I expect on the day of my wedding?
It's really important to us that you enjoy your wedding morning and feel relaxed on the days leading up to it so will be in touch after your trial with timings for the day so you know everything will run smoothly. On the day Nicola will arrive in plenty of time, bringing along her full kit, your trial notes and photos of your chosen look.
Do you have a minimum booking?
For weddings Friday, Saturday & Sunday our minimum booking is hair for bride + 2 .
We do not have a minimum booking amount on Mid-week (Mon-Thurs weddings).
What areas do you travel to?
We cover Sussex, Surrey and Kent. Travel on the wedding day is included for the first 10miles (return journey), extra miles are charged at 50p per mile. If you are unsure we can work out a travel quote for you.
When should I have my trial?
2-3 months before your wedding is a perfect.
How long does the trial take?
The trial is a great chance to discuss your ideas and talk over any concerns you may have. Plenty of time to discuss and create your look please allow up to up to 2 hours for your hair trial.
Can I have my trial on a weekend?
Due to wedding and event bookings please note Saturday trials appointments are limited especially during peak wedding season (May - Oct) but we try to accommodate where we can. We always have lots of weekday morning or afternoon availability and also evenings can be offered if required.
How do I prepare for my trial?
Collect pictures of the hairstyles you like beforehand, these do not have to be the final look but will help to create your style. We have created some wedding hair boards on Pinterest if you need inspiration. Link up with us so we can share ideas and have a good idea of your wedding style. However if you are unsure please don't worry your stylist will talk options through with you together you'll find the right look. It's helpful to have a picture of your dress and any hair accessories if you have them in time for your trial but don't panic if you have yet to buy then, we do have a selection of hair accessories and veils you are more than welcome to try.
Where is the trial held?
Trials are mostly are held in our garden studio in Mid-Sussex (Hayward's Heath RH16) or if preferred we can arrange for your stylist to come to you (please note travel costs of 50p per mile apply for mobile appointments).
What products do you use? Our stylists use high quality and luxury and cruelty free hair styling products including IGK, Kenra, Moroccan Oil, Quai and Paul Mitchell.
We hope you have found these FAQs helpful but if there is anything else you wish to know feel free to ask, we are happy to help. Contact us