Frequently Asked Questions
How do I make a booking?
The quickest way to contact us is by email. Please remember to include your wedding date (and year), styling location, ceremony time and details of how many people require hair and/or makeup.
How do I secure the date?
To secure a wedding date we require a £50 holding fee. Please note if your wedding needs to be postponed due to Covid 19 we will do everything we can to accommodate your date change penalty free.
What will I expect on the day of my wedding?
It's really important to us that you enjoy your wedding morning and feel relaxed on the days leading up to it so will be in touch after your trial with timings for the day so you know everything will run smoothly. On the day your stylist will arrive in plenty of time, bringing along her full kit, your trial notes and photos of your chosen look. We can advise you more on your trial.
What areas do you travel to?
We cover Sussex, Surrey and Kent. Travel on the wedding day is included for the first 10miles (return journey), extra miles are charged at 50p per mile. If you are unsure we can work out a travel quote for you.
When should I have my trial?
3 -4 months before your wedding is a perfect, although if you prefer earlier this is fine also.
How long does the trial take?
The trial is a great chance to discuss your ideas and talk over any concerns you may have with your stylist. Plenty of time to discuss and create your look please allow up to up to 3 hours for a hair & make-up trial / 1-1.5 hours for hair only / makeup only.
Can I have my trial on a weekend?
Due to wedding and event bookings please note Saturday trials appointments are limited especially during peak wedding season (May - Oct) but we try to accommodate where we can and we do have lots of weekday availability. Trials in natural daylight are recommended especially for make-up however we do have a daylight lamp if you required an evening appointment.
How do I prepare for my trial?
Collect pictures of the hair & make-up images you like beforehand, these do not have to be the final look but will help to create your style. We have created some hair and makeup boards on Pinterest if you need inspiration. Link up with us so we can share ideas and have a good idea of your wedding style. However if you are unsure please don't worry your stylist will talk options through with you together you'll find the right look. It's helpful to have a picture of your dress and any hair accessories if you have them in time for your trial but don't panic if you have yet to buy we do have some you can try out including veils and hair pieces.
Where is the trial held?
Unless other wised arranged trials are held in our garden studio in Mid-Sussex (Hayward's Heath RH16) or if preferred we can arrange for your stylist to come to you (please note travel costs of 50p per mile apply for mobile appointments).
What products do you use? Our stylists use high quality and luxury brands including Charlotte Tilbury, Urban Decay, Bobbi Brown, Anastasia Beverly Hills, Mac, Nars, Laura Mercier and hair products to include Paul Mitchell, Living proof, Bumble and bumble, Percy and Reed and Redken.
We hope you have found these FAQs helpful but if there is anything else you wish to know feel free to ask, we are happy to help. Contact us